Privacy Policy

This Privacy Policy outlines how This website (“Capstone Operations Limited,” “We,” “Us,” “Our”) collects, uses, and protects the personal data We receive during Your use of Our Website (“Website”). This Policy is governed by local data protection laws, which dictate how We collect, handle, and protect the personal information You provide.

It is Your responsibility to stay informed and updated with the contents of this document, as it supplements any other statements issued by Capstone Operations.

What Types of Personal Data Are Collected?

Throughout Your use of Our services and Website, You may be required to provide Us with personal data that can identify You. The personal data We collect may include:

Personal Identification Information:
  • Your first and last name;
  • Your email address(es);
  • Any relevant contact details, including phone numbers and/or addresses;
  • Your employer(s);
  • Any relevant contact details for Your business;
  • Your date of birth as well as Your location of birth;
  • Any necessary personal documents and numbers/information.
Technical Information:
  • Your IP address(es);
  • The browser used;
  • The operating system used.

Please note: This website only ever collects information that is strictly required to fulfil Our service obligations.

How Do We Use Personal Information?

The personal data You provide to Us may be used for the following purposes:

Service Provision:
  • To provide and manage Our services;
  • To onboard clients and customers.
Legal Compliance:
  • To comply with legal and regulatory obligations.
Operational Efficiency:
  • To analyse Website statistics;
  • To enhance and improve Our Website and services.

Direct Marketing: We may use Your personal data to send You direct marketing materials that We believe may be of interest to You. We will obtain Your consent before sending such communications, and You may opt-out at any time by contacting Us.

Transfer of Personal Data

Your personal data may be shared with:

  • Internal Personnel:
    • Employees or agents who need access to the data to fulfil Our service obligations or meet regulatory requirements.
  • Third-Party Service Providers:
    • Entities that assist Us in providing services, such as analytics providers or payment processors. We ensure that any third parties We work with uphold standards equivalent to Our own regarding the protection of Your personal data.

Cross-Border Information Transfers: In some cases, Your data may be transferred to countries outside of Your jurisdiction, including countries that may not offer the same level of data protection. By providing Us with Your personal data, You consent to its transfer, storage, and processing in these countries.

Is It Obligatory to Provide Personal Data?

Providing personal data is voluntary; however, certain personal data may be necessary for Us to provide specific services. If You choose not to provide certain required personal data, We may not be able to offer You certain services or complete certain transactions.

Retention of Personal Data

We retain Your personal data only as long as necessary to fulfil Our service obligations or as required by law (e.g., for legal, tax, or accounting purposes). When the data is no longer needed, We will securely dispose of it.

Protection of Personal Data

We implement appropriate security measures to protect Your personal data from unauthorised access, alteration, disclosure, or destruction. These measures comply with industry standards to ensure the safety of Your data.

However, We acknowledge that no method of online transmission or storage is entirely secure. You use Our Website at Your own risk, understanding that We cannot guarantee absolute security.

Your Rights Regarding Personal Data

You have the following rights concerning Your personal data:

  • Access:
    • Request copies of Your personal data.
  • Rectification:
    • Request corrections to any inaccurate or incomplete data.
  • Erasure:
    • Request deletion of Your personal data when it is no longer necessary for the purposes for which it was collected.
  • Restriction:
    • Request a restriction on the processing of Your data.
  • Data Portability:
    • Request a copy of Your data in a structured, commonly used, and machine- readable format.
  • Objection:
    • Object to the processing of Your personal data in certain circumstances.

To exercise any of these rights, please contact Us using the contact details provided below.

Disclosure of Personal Data

Your personal data may be disclosed:

  • To employees or agents who require it to perform their job duties;
  • To third-party service providers as necessary to fulfil Our service obligations;
  • To regulatory authorities, if required by law or as necessary to protect Our rights or the rights of others.

Privacy Policy Changes

Any changes to this Privacy Policy will be posted on this page. We recommend regularly revisiting this page to stay informed about how We collect, use, and protect Your personal data.

Contact Information

If You have any questions about this Privacy Policy, or if You wish to exercise Your rights regarding Your personal data, please contact Us at: contact@capstoneoperations.com

Links to Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and We are not responsible for how they handle Your personal data. We encourage You to review the privacy policies of any third-party websites You visit.

Conflict

In the event of a conflict between this document and a contract or agreement that You hold with Capstone Operations, the terms in the contract shall take precedence. Any terms contained within this Privacy Policy that are incompatible with relevant data protection laws shall not apply.